FAQ
What makes Whiffys special?
- Whiffy Bean Bags is a family run, handmade business located in Los Angeles, CA. We have been operating since 2006. Our Whiffy microwavable heating pads are made with designer fabrics and all backed with soft and cuddly flannel. Each is sewn in our home, packaged and then shipped out daily. We answer inquiries throughout the day, we listen to our customers needs and we provide a product that we know you'll love. To learn more about us read our story.
Why does Whiffy use flax seed instead of other fillers?
- Flax seed heats up better than other other fillers, such as rice, cherry pits or buckwheat. Flax seed also has oil in it and when heated can create a microwave moist heating pad. Flax seed also does not cook in the microwave like rice and corn. Flaxseed is "soft" and "squishy". It provides a soft feeling against the skin and it can be molded to the body better.
Why does Whiffy use dried herbs?
- We use dried lavender, peppermint leaves and chamomile flowers in our microwavable heating pads and cold packs, because they are non toxic and natural and the scent lasts longer than essential oils.
How long should I microwave my Whiffy in the microwave?
- This could vary depending on microwave. Start with 10-15 second (not minute) intervals. Check to see how hot the microwavable heating pad is getting. Stop microwaving when you feel the Whiffy hot pack is at a good temperature. Do not allow the Whiffy to become scalding as this is not safe and can burn you. Never place your warm compress on your body if you feel it is too hot. Set aside until it cools before using.
How long will my Whiffy stay warm?
- Generally 25-30 minutes depending on how warm it was to start.
Can I put my Whiffy in the oven to warm?
- No, please do not put your hot pack in the oven to warm.
How can I keep my Whiffy cold?
- Keep your ice pack in its drawstring bag in the freezer. I generally say leave it in for at least 2-3 hours for it to reach its max cold.
How long will my Whiffy stay cold?
- The ice pack will stay cold just as long (time-wise) as a child will stay still to use it on an injury or as usually instructed for 20 minutes or so.
How do I clean my Whiffy?
- Spot clean your hot cold pack with a damp towel. Do not put in the washing machine or dryer.
How long will my Whiffy stay scented?
- It is hard to say exactly, however I have Whiffys that I made in 2006 that still smell great today! Peppermint and chamomile do not stay scented as long as lavender.
Should my Whiffy feel slightly damp after being heated in the microwave?
- Yes, flax seed contains water so once microwaved will be more like a moist heating pad. No, the Whiffy will not be dripping, just slightly moist.
What happens if I break out in hives after using the Whiffy on my arm for 5 minutes?
- If you're prone to getting hives, then I will assume you know what to do. If not, I might suggest discontinuing the use of the hot cold pack and then take precaution in finding out if the hives were a result of the Whiffy. I would be inclined to say that it wasn't however stranger things have happened.
What should I do if my Whiffy breaks open and the contents spill out?
- You could take a picture if you like, you could try to sew it up or you can toss it. Then please contact me and inquire about getting a replacement.
What if my dog eats my Whiffy?
- He may like it and aside from that, nothing. The contents are non toxic and although they may not have the best taste to some people, there are people out there who actually do choose to eat flax seed and dried herbs but not usually directly from their hot cold pack!
What if the Whiffy I bought 5 years ago just bit the dust?
- Replace the fully depreciated one that you enjoyed immensely for 5 years but buy another one in a more stylish fabric choice for 2024.
When will my Whiffy ship?
- All Whiffy orders are handmade to order and may take 2-3 business days to create. Whiffy orders weighing under 1 pound will ship via the United States Postal Service first class mail and may take 5-7 days to arrive. Whiffy orders weighing over 1 pound will ship via the United States Postal Service priority mail and may take 2-3 days to arrive. We currently offer shipping within the United States. Shipping is included in the price of the product and additional shipping costs are not incurred by the buyer. International shipping prices will be applied at checkout for locations outside the United States.